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Stefan Werge

Leader & Business Developer · Denmark

I help organisations excel.

Two decades of international leadership, from global IT and process excellence at Vestas to CEO of a media company that became a Netflix Preferred Partner. Today I run xrNORD and train future airline pilots.

years of international leadership
20+years of international leadership
EBIT increase
2-digitEBIT increase
countries with offices built from scratch
4countries with offices built from scratch
people aligned on one way of working
750people aligned on one way of working
cost-out sourcing strategy
€20Mcost-out sourcing strategy
re-delivery rate, Netflix standard
<5%re-delivery rate, Netflix standard

01/About

I am a results-oriented international leader who creates customer and business value by transforming, globalising and optimising organisations.

My profile is broad. I have worked across most of the value chain and in several industries, from wind energy to media and software. As CEO I have shown that I can develop the individual parts of an organisation into one effective team.

I did not come from sales or finance. I came from IT, and I have spent my career bridging business, technology and the people on each side of that gap.

What really drives me is creating customer attention and employee passion, by giving everyone a clear line of sight between the customer, the value of the product and their own work.

  • C-level leader
  • Multi-industry experience
  • Globalised organisations
  • Tech-driven
  • Warm & focused

02/Impact

Challenges I have led to success

What I am really good at is stepping into a challenge and solving it. Six examples, in order.

  1. 012005–2006

    Five IT organisations into one

    Merged five IT departments and their core infrastructure into one global unit after the Vestas and NEG Micon merger.

    One global IT organisation on shared core infrastructure.

    Read the story

    Vestas had just acquired NEG Micon and was racing to capture the synergies. Every key IT system was split between the two former companies and run by five separate IT departments in Denmark, Germany, Italy, the USA and India. It was holding the business back.

    I led the programme that merged not only the key systems but also the five IT organisations into one global IT organisation. That meant the strategy, the tactics, the daily drive and the conversations that turned five departments into one.

  2. 022006–2010

    Aligning 750 people

    Designed and implemented shared processes as Vestas IT grew from 200 to more than 700 employees.

    A process-oriented IT organisation with one shared language.

    Read the story

    When an organisation grows, globalises and becomes more complex, consistency, customer alignment and optimisation are hard to secure without clear processes. Vestas IT was passing 200 people and growing fast.

    A large project was launched to secure the future. The first attempt did not go well, and I was brought in to make it work. I did, and afterwards I took over the Service Management organisation responsible for developing it further.

  3. 032010–2012

    One global quality organisation

    Aligned the quality departments across all Vestas sales business units into one direction.

    Every quality department measuring and improving quality the same way.

    Read the story

    Autonomous business units bring real benefits, but each unit tends to find its own way and the synergies are lost.

    To save cost and strengthen global cooperation, all Vestas quality departments had to be aligned. I led that alignment, resulting in a common way of measuring quality, including cost of poor quality, and a joint quality strategy.

  4. 042012–2013

    One procure-to-pay

    Headhunted internally to align procurement across all sales business units, with millions of euros in savings targeted.

    A global P2P blueprint and a 15% quality improvement in four months.

    Read the story

    Once again the sales business units had to be optimised and aligned, and millions of euros in procurement had to be saved. Because of my track record I was headhunted internally to support the operation.

    Before it was completed, I chose to leave Vestas and challenge myself as CCO and COO in a smaller company in an entirely new industry: media.

  5. 052013–2017

    From six people to a global organisation

    Took a six-person Danish company with no clear strategy and built offices in Denmark, London, New York and South Africa.

    A 24-hour global production capability across four countries.

    Read the story

    I wanted to test an assumption: that if I was handed the keys to an entire organisation, I could grow it.

    It took longer than I expected. But over the years I designed a new strategy, developed and changed the people, and built an organisation with offices in Denmark, London, New York and South Africa. Just as important, its capabilities went from average to being able to serve the most demanding customers in the industry.

  6. 062017–2020

    Becoming a Netflix Preferred Partner

    Entered the media industry knowing little about it and took the company to preferred-partner status with the world's most demanding streaming service.

    Netflix Preferred Partner status, sustained below the 5% target.

    Read the story

    Netflix works with a re-delivery rate below 5%. That says it all. Without services, processes, systems and people working tightly together, you will not get there.

    And without focused, continuous improvement routines, you will not stay there. I am proud of taking the organisation to that level.

Pssst... want my full resume? Just ask

03/Career

Two decades, three industries

From IT project manager to CEO and founder, across wind energy, media and software.

  1. 2022–

    Founder & Owner

    xrNORD

    Founder of xrNORD, the virtual development organisation that helps software teams and companies become flexible, scalable, performance-driven and profitable.

  2. 2022–

    ATPL Theory Instructor

    Professional pilot training

    Instructor in Aircraft General Knowledge for future airline pilots.

  3. 2018–2022

    Chairman of the Board

    Tech start-up

    Part of the company from concept to platform launch.

  4. 2015–2020

    CEO & Co-owner

    VoiceArchive & ADRenaline

    Globalised the organisation, drove mergers and negotiations and led the development to becoming a Netflix Preferred Partner.

    Key achievements
    • Netflix Preferred Partner

      Designed and structured the strategy that took the company ahead of the competition and into new revenue streams.

    • Built New York, London and South Africa from the ground up

      Led the build of a 200 m² office and studio in London, a sales office in Manhattan and a studio and sales setup in Pretoria, securing 24-hour global production.

    • Led key multi-million DKK sales

      Conducted and took part in the negotiations that secured future growth.

    • Described, optimised and outsourced post-production

    • Matured IT and process capabilities across the company

  5. 2013–2015

    CCO & COO

    VoiceArchive

    Commercially and operationally responsible for the entire value chain. Developed the new strategy and designed the organisation to support it.

    Key achievements
    • Designed the disruption and globalisation strategy

      The strategy that let the company leap ahead of the competition and open new revenue streams.

    • Changed the organisation to support the strategy

      Restructured, developed the individuals and drove a continuous development focus so the strategy could become reality.

    • Started a mindset change in the industry and among customers

    • Built a process and optimisation mindset internally

  6. 2012–2013

    Sourcing Director

    Vestas

    Responsible for aligning strategic sourcing and procurement across all non-production organisations. Reporting to the SVP of SBU Sourcing.

    Key achievements
    • Planned Vestas' future global procure-to-pay setup

      Business case and programme plan covering all non-production entities, all procurement categories and the connected finance processes.

    • Created a global P2P continuous improvement setup

      15% quality improvement within four months.

    • Developed the SBU sourcing development strategy

      Strategy deployment with a €20M cost-out focus.

  7. 2010–2012

    Director of Process Excellence

    Vestas Offshore (now MHI Vestas)

    Globally responsible for processes, change, business IT implementation, strategy deployment and aligning quality across all business units. Reporting to the Offshore COO and SVP of Vestas Quality.

    Key achievements
    • Standardised seven quality departments

      A common way of measuring quality, including cost of poor quality, and a joint 2012 quality strategy.

    • Ran strategy deployment for Vestas Offshore

      Turning the Offshore strategy into everyday reality.

    • Delivered improvements worth several million euros

      New ways of working, better use of resources and better IT solutions.

    • Designed and chaired the improvement governance

      A gate model across the whole value chain that prevented sub-optimisation.

    • Improved sourcing and procure-to-pay

      30% improvement in payment on time.

  8. 2007–2010

    Director of Service Management

    Vestas IT

    Part of Vestas IT top management, reporting to the CIO. Built the global organisation that turned Vestas IT into a coherent, process-oriented organisation.

    Key achievements
    • Built a global service management organisation of 25

      Developing Vestas IT into a lean global IT organisation using ITIL.

    • Made Vestas IT process-oriented

      Designed, documented and communicated processes gave the organisation one shared language.

    • Introduced a customer and IT service focus

      The 2009 structure became the catalyst for the 2010 reorganisation of Vestas IT.

    • Implemented the service catalogue, SLAs and service level management

    • Built the KPI framework for incident, problem, change and release

  9. 2006–2007

    Manager of Project Management

    Vestas IT Operations

    Reporting to the COO. Built the first global project management organisation in Vestas IT, including stage-gate and project governance.

    Key achievements
    • Built a global project management department from nothing

      From random approvals and no dedicated project managers to one professional function.

    • Developed the stage-gate model and governance

      Improved focus, ROI and quality of every project delivered to IT operations.

  10. 2003–2006

    Project & Change Manager

    Vestas IT

    Reporting to the CIO. Led the two largest infrastructure and organisational mergers in Vestas IT Operations.

    Key achievements
    • Merged five IT organisations into one

      Including the key infrastructure across Denmark, Germany, Italy, the USA and India.

    • Implemented a global intranet across all Vestas business units

04/Expertise

What I know, and how I think

A broad skill set, from business development to process optimisation. Open any area for the thinking behind it.

  • Business developmentDriving revenue by seeing and understanding potential.

    Business development runs across sales, marketing, product, projects and vendors, plus networking, negotiation, partnerships and cost savings. All of it should be driven by and aligned with the business development goals.

    For me the most important thing is a clear line of sight to the customer and the market. Their current needs, their future needs, and even the needs they do not know they have yet.

  • Strategy & tacticsWinners have a plan. Losers have an explanation.

    A good strategy sets the direction, but it is worth very little without clear tactical plans that can be executed. It is easy to say what you want to achieve. The how is what takes knowledge, experience and investment.

    I work with frameworks such as Strategy Deployment and Traction/EOS. At Vestas Offshore I ran the entire strategy process across departments and took those lessons into my roles as CEO.

  • Operational excellenceLuck is driving 150 km/h and not getting caught.

    A business that meets its goals and makes money is not built on luck. It takes a mindset, a skill set and routines that keep improving the organisation and its processes.

    One of my biggest lessons was building a global sound production setup, where the engineers first told me: "Our work cannot be described in a process, it is an art form." A year later it ran globally on bespoke processes, kept sharp by operational excellence routines.

  • IT & technologyBorn in IT, the stronghold of today's business developers.

    Unlike many leaders, I did not start in sales or finance. I started in IT, at Vestas, and learned from the ground up how technology lifts a business.

    I thrive on bridging business and technology and the people on each side. It is a real asset in both business development and operational excellence.

  • LeadershipInspire, show direction, demand, grow and build trust.

    Leadership is about people, and people are different. To me it comes down to lighting the inspired fire in each individual: to become the best version of themselves, reach the company's goals and grow along the way.

    It is also taking time with people in moments of frustration, and making decisions in easy and tough times. When someone tells me they want to be a manager, I ask why. It should be because you want to bring out the best in people and turn them into a team that does things they never dreamed of. I love to lead.

  • CommunicationIf you want your message heard, you have to tell it differently.

    Communication is hard. I have been trained and coached, and I have communicated in many forms. I still have not perfected it, and I doubt I ever will. But I enjoy it.

    I have presented to audiences of more than 500 people in Danish and English, including as a speaker at itSMF, the Dansk IT globalisation conference and the Write2User conference.

  • GlobalisationIt is like sharing your Sunday bread recipe with strangers.

    You have baked the bread a hundred times without thinking about the recipe. Now split the work with someone else. Where do you stop and they take over? What is the recipe? Add people you have never met, in another time zone, in another language, on slow shared systems.

    I have been through that several times. Globalising a department or a whole company brings great opportunities, but the challenges must be taken seriously, or they will outweigh the benefits.

  • NegotiationWhen you want someone to say yes, you are in a negotiation.

    Great negotiation is great collaboration. The adversary is not the person across the table, it is the situation. The person across the table is a counterpart working on another side of the same problem.

    I use tactical empathy to build trust-based influence and lead the negotiation in a positive direction, not to take the most at the other side's expense. I have led negotiations from mergers and tenders to salaries.

  • Board workOverview, focus, and asking the tough questions.

    I have served on the boards of two start-ups, one of them since sold. Being outside the daily turmoil, combined with operational experience, gives a clear view.

    My job on a board is to share that view, protect the CEO's overview and focus, and ask the tough questions that clarity brings.

  • Quality & Lean"We are great because we have done it for 20 years." No.

    Twenty years in an industry without defining, measuring, analysing and deliberately improving costs money and leaves you uncertain whether you meet customer expectations, or spend far too much doing so.

    It does not have to be hard. A Pareto analysis and five whys get you a long way, once you have defined your services, described your processes and named your error types.

  • Coaching & people developmentFrom a leaf in the wind to focused effort.

    Picture three escalators, all going down. You are on the middle one, walking up. The people either side of you are your competition. To stay in place, everyone has to keep walking. The moment you stop, you fall behind.

    When I ask people about their development goals for the next two years, I rarely get a clear answer. I enjoy helping people start walking up that escalator, and I have done it many times.

  • Project & programme managementPlan to the level where you are in control.

    I have built stage-gate and governance models and project management organisations from scratch, globally. Yet I keep things simple, otherwise they are not operational.

    When people ask how detailed their plan should be, my answer is always: to the level where you are in control. It sounds easy. It is not.

05/Education

Education, courses & languages

Education

  • 2020–2021Professional CPL airline pilotPassed with 92/100
  • 2011Lean Six Sigma Advanced Green BeltPassed with 96/100
  • 2010ITIL Expert V3
  • 2008–2010Vestas High Potential programmeTalent development
  • 2008–2009ITIL v2 Manager levelPink Elephant, London
  • 2006–2008Diploma in LeadershipVIA University College, average 11.6 (A+)
  • 2003–2004Project management (IPMA)Implement Consulting Group
  • 2000–2002IT ScienceIT Academy Odense, average 9 (A-)

Languages

  • DanishNative
  • EnglishFluent, business level
  • NorwegianNorwegian father, understand it well
  • GermanUnderstand it, social level

Courses

  • 2010Chinese culture and leading within itTrained in Beijing
  • 2009The Emotional CapitalistsMartyn Newman
  • 2008The 7 Habits applied to your workInspired by Covey
  • 2006Cultural behaviour

Speaking

  • itSMF conferences
  • Dansk IT globalisation conference
  • Write2User conference
  • Audiences of 500+ in Danish and English

06/Contact

Let's talk.

I am only a phone call away. You are welcome to write, but I would much rather you just called.